You can contact Customer Service, and we will be happy to answer any questions you might have. Please have the product name and Julian date handy.
You can locate the Julian date by taking a look at the front of the package and locating the 5-digit number that begins with 21 or 22 and then 6 numbers separated by colons. For example, they will look like this 22031 07:07:07. As the numbers are actually printed on the packaging and not part of the packaging itself, they can be hard to locate.
This information will help us to answer your questions!